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Wednesday, October 27, 2010

All it takes is one text, email or phone call...

Hi everyone,

Wow, I didn't realize almost two months have passed since I wrote. It's fair to say I've been quite busy and preoccupied with other things. Seems that this year is definitely proving to be one of the most difficult years in my life in many ways. I guess when it rains, it pours. I would say at this point, it can even be considered a flood.

Regardless, I believe in keeping positive and strong. When life throws punches, you can only take them so long until you have to punch back.

I've been talking to my friends a lot lately, and I wanted to write about something the importance of responsiveness.

It seems that people and companies do not realize how important being responsive is to others waiting to hear back.

With all the technology we have at the tip of our fingertips, there is no excuse not to respond to people. For example, unless you are so busy running the marathon or something, there is NO excuse not to respond to phone calls, emails and texts.

When my family and friends send me a text, for instance, I make sure I respond right away. Sometimes, calling someone back can mean a lot to that person. All people need is a response. It can be a positive or negative response, but I think NO RESPONSE is WORSE than a negative response.

This is especially true for companies and how they treat their candidates. I respect those who always take time to let the candidates know whether or not they have been selected for the job. Especially in this tough economy, it's important that job seekers are notified about their decision process. No response can often lead to anxiety, fear and frustration. It takes 30 seconds to write an email to say "Sorry, we are not going to hire you". I think that's what candidates deserve to hear and know. I don't think candidates expect more. Companies don't even have to send a letter in the mail or call. Write a simple email to let them know whether they got the job or not.

I think it's easier for candidates to move on if they know what's going on. Bad news is OK as long as it is delivered.

The same is true for friends. NO ONE is that busy that they can't call back or text a friend back. I realized that sometimes my friends can be going through extremely tough times, and it means a lot to just say "look, I am here for you. You can talk to me and I am here to listen". That can prevent someone from falling into deep despair or depression. People need support and human interaction.

The lesson of the day: PLEASE TAKE JUST A FEW MINUTES OF YOUR TIME, EVEN SECONDS, TO RESPOND!

Thank you. I am sure people waiting for you would appreciate that.

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